Refund Policy

Last Updated: December 24, 2025

30-Day Money-Back Guarantee

We're confident you'll love STS Trading System. Try it risk-free!

At Statistical Trading Systems, we want you to be completely satisfied with your purchase. If STS Trading System doesn't meet your expectations, we offer a straightforward refund policy.

Eligibility for Refund

You are eligible for a full refund if:

How to Request a Refund

1

Contact Support

Email us at support@statisticaltradingsystems.com with your refund request.

2

Provide Details

Include your email address used for purchase and the reason for your refund request.

3

Wait for Processing

We'll review your request within 2-3 business days and process approved refunds promptly.

4

Receive Refund

Refunds are processed back to your original payment method within 5-10 business days.

What Happens After Refund

Once your refund is processed:

Non-Refundable Situations

Refunds may be declined in the following situations:

Subscription Cancellation vs. Refund

Cancellation: You can cancel your subscription at any time to prevent future charges. You'll retain access until your current billing period ends.

Refund: A refund returns the money for your current subscription and immediately terminates your access.

Chargebacks

We encourage you to contact us before initiating a chargeback with your bank. Chargebacks:

We're committed to resolving any issues directly and fairly.

Contact Us

For refund requests or questions about this policy:

Email: support@statisticaltradingsystems.com

Subject Line: Refund Request - [Your Email]

Response Time: Within 2-3 business days