Frequently Asked Questions

STS Trading System is a professional suite of tools for MetaTrader 5 that helps traders analyze markets more effectively. It includes:

• Market Radar: Multi-symbol scanner with strategy analysis
• Trade Panel: Advanced order execution with risk management
• Fundamental Explorer: Statistical analysis of day-of-week bias, monthly patterns, and more
• Chart Theme: Professional dark theme for your charts

• MetaTrader 5 (MT5) platform
• Windows 7/8/10/11
• Internet connection (required for license validation)
• Any MT5-compatible broker

Installation is simple:

• Download the installer from the link provided after purchase
• Run the installer and select your MT5 installation folder
• Open MT5 and go to Tools → Options → Expert Advisors
• Enable "Allow WebRequest for listed URL" and add: https://exslizrqkonhxdbxrfzz.supabase.co
• Drag "STS_MarketRadar" from Navigator onto any chart
• Enter your license key when prompted

Each license allows activation on up to 2 MT5 accounts. This could be:

• 1 demo account + 1 live account
• 2 live accounts with different brokers
• 2 demo accounts for testing

If you need more accounts, please contact us for multi-account pricing.

Yes, you can deactivate your license from one MT5 account and activate it on another. Contact our support team to reset your account activations if needed.

Your license is tied to MT5 account numbers, not brokers. If you open a new account with a different broker, you can activate STS on that account (within your 2-account limit). Contact support if you need to reset your activations.

Try these steps:

• Ensure you've added the WebRequest URL in MT5 Options
• Check your internet connection
• Make sure you've entered the license key correctly (copy/paste recommended)
• Verify you haven't exceeded the 2-account limit
• Restart MT5 and try again

If the problem persists, contact support with your license key and MT5 account number.

STS Trading System is available for $49.99/month. This includes:

• All four tools (Market Radar, Trade Panel, Fundamental Explorer, Chart Theme)
• Activation on 2 MT5 accounts
• All updates during your subscription
• Email support

You can cancel anytime by emailing support@statisticaltradingsystems.com. Your access continues until the end of your current billing period.

We don't offer a free trial, but we do have a 30-day money-back guarantee. If STS doesn't meet your expectations, you can request a full refund within 30 days of purchase. See our Refund Policy for details.

We accept all major credit and debit cards through Stripe, including:

• Visa
• Mastercard
• American Express
• Discover

WebRequest allows the software to validate your license key with our server. This is a security measure to prevent unauthorized use. MT5 requires explicit permission for any external web connections.

No. STS only communicates your license key and MT5 account number for validation. We do NOT access:

• Your account balance or equity
• Your open trades or history
• Your broker login credentials
• Any personal trading information

See our Privacy Policy for complete details.

The indicators (Trade Panel, Fundamental Explorer, Chart Theme) require the main Expert Advisor (STS_MarketRadar) to be running first. Make sure to:

• Load STS_MarketRadar EA on a chart first
• Enter your license key in the EA
• Wait for successful validation
• Then load the indicators on the same or other charts

Yes, STS works on VPS servers running Windows with MetaTrader 5. The VPS needs internet access for license validation. Your VPS MT5 account counts toward your 2-account limit.